FAQ – White Noise Machine with Aromatherapy Diffuser

General Questions

Q: What is this device?
A: Our White Noise Machine with Built-In Aromatherapy Diffuser combines soothing soundscapes with the calming effects of essential oils, designed to promote better sleep, relaxation, and stress relief.

Q: Who is this product ideal for?
A: It's perfect for light sleepers, babies, office workers, yoga lovers, meditation practitioners, and anyone seeking a calm, relaxing environment.

Q: What’s included in the box?
A: The package includes:

• 1× White Noise Machine with Diffuser

• 1× Power Adapter or USB Cable

• 1× User Manual
  

White Noise Features

Q: How many sound options are available?
A: The device offers 8 soothing soundtracks including flowing water, fire crackling, bird chirps, rain, calming music, forest sounds, thunder storm

Q: Can I adjust the volume?
A: Yes, the volume is fully adjustable to suit your preferences or environment.

Q: Does it have a timer?
A: Yes, you can set the timer for 30, 60, or 90 minutes—or choose continuous play mode.

Q: Will it remember my last settings?
A: Yes, the machine features memory function to recall your previous volume, sound, and timer settings.

Aromatherapy Diffuser Features

Q: What type of essential oils can I use?
A: Use only pure, water-soluble essential oils. Avoid carrier oils or oil blends that may clog the diffuser.

Q: How do I add essential oils?
A: Open the diffuser tank lid, fill it with clean water up to the max line, then add 2–3 drops of your preferred essential oil.

Q: How long does the diffuser run?
A: The diffuser runs for approximately 8 hours per full tank and features an automatic shut-off when water runs out.

Q: Is the mist cool or heated?
A: The diffuser uses cool mist technology—safe for children and pets.

Power & Portability

Q: How is the device powered?
A: It can be powered via USB or wall adapter.

Q: Is it portable?
A: Yes! Its compact, lightweight design makes it easy to use at home, in the office, or while traveling.

Safety & Maintenance

Q: Is it safe to use overnight?
A: Absolutely. Both the sound machine and diffuser have auto shut-off features to ensure safe overnight use.

Q: How do I clean the diffuser?
A: Empty the water tank, wipe with a soft cloth, and use a vinegar-water mix for deep cleaning once a week.

Q: Can I use it in a baby’s room?
A: Yes, it’s designed with safety and comfort in mind, and includes gentle lullabies and a soft night light for infants.

Troubleshooting

Q: The diffuser isn’t misting. What should I do?
A: Check that there’s enough water in the tank, the unit is on a flat surface, and the ultrasonic plate is clean.

Q: There’s no sound coming out.
A: Confirm the device is powered on, volume is turned up, and a sound mode is selected.

Q: The machine won’t turn on.
A: Make sure the power cable is securely connected, and try a different power source if necessary.